Complimentary
Email advice
Choosing between products, revisiting your routine or simply unsure where to begin? Write to our London therapist team.
Email a therapistThe advice edit
Good skincare starts with a conversation.
Finding the right skincare should feel personal. Our London therapist team is here to help you choose with confidence, whether you are refining a familiar routine or finding your starting point.
Ask the London teamPersonal skincare advice from our local therapist team.
A conversation, your way
A little guidance. A more considered routine.
Complimentary
Chat with us
Prefer a conversation by chat? Connect with the local therapist team for help with your skincare questions.
Email the team to ask how to access chat.
Ask about chatPaid consultation
Meet us online
For a more in-depth conversation, enquire about an online consultation with the local therapist team.
Contact us for fees, availability and booking details.
Enquire about a consultationWhere shall we begin?
Your skin.
Your questions.
Choose a starting point, or tell us in your own words. A brief description of what you use now and what you would like help with is a useful place to begin.
Before you browse
A few thoughtful starting points.
Begin with your cleanse
A balm, cream or gel can make cleansing feel quite different. Consider your preferred texture and whether you are removing makeup, then ask us to help narrow the choice.
Explore cleansersFind your preferred finish
From a light lotion to a richer cream, texture matters. Think about how you want your moisturiser to feel and which other products it will sit alongside.
Explore moisturisersMake each step considered
Before adding another serum, take stock of the products you already use. Our therapists can help you compare options and understand where a product belongs in your routine.
Explore serumsGood to know
Advice, made simple.
Who will answer my enquiry?
Our local London therapist team handles UK skincare advice enquiries. You can reach them at london@melaniegrant.com.
Is skincare advice complimentary?
Email and chat advice are free. Online consultations are paid; contact the team for the fee and available appointments.
What should I include in my email?
Tell us what you would like help with, the products in your current routine and any preferences such as texture or budget. You do not need to have a product shortlist.
Can you help me choose between products?
Yes. Send us the names of the products you are considering and what you would like from them, so the team can guide your selection.